IT Service Desk Analyst with German

09.08.2024

Pracovní agentura Grafton Recruitment s.r.o. hledá pro svého klienta kandidáty na pozici IT Service Desk Analyst with German v lokalitě Praha.

Další informace

Can you speak fluent German and English?

Are you interested in the IT field?

Would you like to be a part of a successful company based in Prague?

If so, this might be the right job opportunity for you!

As an IT Service Desk Analyst, your daily responsibilities will be:
- Communication via phone and e-mail with customers/colleagues from Asian countries
- Providing support to IT incidents and requests (solving, analyzing, evaluating) and informing users about the resolutions
- Forwarding the completed IT requests to the 2nd level of IT support
- Updating data into the database
- Working with IT service Desk tools on a daily basis
- Cooperating with other departments and colleagues

* 25 vacation days
* 13th salary
* Meal vouchers 130 CZK fully paid
* Sodexo/Pluxee
* Paid IT courses during working hours
* Company events for employees and their family
Fully paid:
* Goethe Institut courses
* CAE courses
* Cervantes courses

ID nabídky:  559313920

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Zdroj: Grafton Recruitment s.r.o.