L1/L2 SERVICE DESK with German | full remote

30.04.2024

Pracovní agentura Grafton Recruitment s.r.o. hledá pro svého klienta kandidáty na pozici L1/L2 SERVICE DESK with German | full remote v lokalitě .

Další informace

Are you an experienced L1 Technical Supporter and you would like to grow and gain more technical IT experience?

Do you speak German and English?

Then apply right now, this position is perfect for experienced L1s who want to grow for L2 and more.

These will be your daily IT support responsibilities:
- Replying to questions: Hardware, software and network related
- Directly managing technical issues closely with the L2 Support
- Helping users to install their apps
- Troubleshooting
- Service Request management, User management
- Identification and documentation of technical issues
- Empathetic approach towards clients/internal employees and their needs
- Redirecting complex issues to higher positions
- Creation and contribution on manuals
- Goal to achieve the best customer feedback

- 5 weeks of holidays
- 4 Sick days
- Meal vouchers
- Referral bonuses
- Multisport card
- Refreshment in the office
- Work on various projects
- Professional and personal development
- Developing of linguistic skills
- Competitive salary and many other interesting benefits

ID nabídky:  557501696

Další nabídky práce společnosti Grafton Recruitment s.r.o.

Další nabídky práce v lokalitě  »

Zdroj: Grafton Recruitment s.r.o.